Shipping policy
Shipping Times
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Order processing: 1–2 business days
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Standard shipping (Italy): 2–5 business days
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International shipping: 5–10 business days (may vary depending on destination)
Delivery times are indicative and may vary during peak seasons or promotional periods.
Order Tracking
As soon as your order is shipped, you will receive an email with a tracking link. You can also check the status in the “My Account” > Orders section.
Shipping Costs
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Standard Italy: €7
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Free shipping for orders over €100
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International: calculated at checkout based on the destination country
Important Notes
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We do not ship to P.O. Boxes.
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If delivery fails due to the recipient being unavailable, the courier will make a second attempt or leave a notice for pickup.
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It is the customer's responsibility to provide a complete and accurate shipping address.
Delays and Issues
In case of significant delays or delivery issues, please contact us at: info@azaluna.it
International Shipping
We accept orders from several European countries. Any customs duties or import taxes are the responsibility of the customer and are not included in the displayed prices.